FAQ
How does the appraisal process work?
Our appraisal process is simple. Bring your gold items to our showroom, and our experienced jewelers will conduct a thorough inspection. You will receive a free verbal appraisal on the spot, and there’s no obligation to sell.
What types of gold items do you accept?
We accept all types of gold items, including jewelry, coins, scrap gold, gold bars, and more. If you're unsure about a specific item, feel free to message us for clarification!
How do you determine the value of my gold?
The value of your gold is determined by its weight, purity (karat), and current market price. Our experts will provide you with a fair and competitive offer based on these factors.
Do I need an appointment for an appraisal?
While appointments are not necessary, they are recommended to ensure you receive prompt service. You can walk in during our business hours, or message us to schedule an appointment at your convenience.
How quickly will I receive payment if I sell my gold?
You will receive payment immediately after you agree to our offer. We offer cash payments, so you leave with money in hand the same day.
Can I get a loan instead of selling my gold?
Yes, we offer loan options on your valuable gold items. You can receive a loan based on the value of your gold, providing you with financial flexibility while keeping your items secure.
Is there a minimum or maximum amount of gold you accept?
We accept no minimum or maximum amount of gold. Whether you have a single piece or a larger collection, we are here to provide you with a competitive offer.
What documents do I need to bring for the transaction?
Please bring a valid government-issued ID for the transaction. This helps us ensure the security and legitimacy of the process.
Can I get an estimate online or over the phone?
To provide the most accurate appraisal, we recommend bringing your items in for an in-person evaluation. However, you can send us detailed photos and descriptions, and we can give you a preliminary estimate.
What if I change my mind after the appraisal?
There is no obligation to sell after receiving an appraisal. We understand that deciding to sell your gold is a big decision, and we respect your choice to take your time.
Do you offer any guarantees on your appraisals?
Yes, our appraisals are based on current market values and are conducted by experienced professionals. We aim to provide transparent and fair evaluations for all our clients.