FAQ

FAQ

How does the appraisal process work?
Our appraisal process is simple. Bring your gold items to our showroom, and our experienced jewelers will conduct a thorough inspection. You will receive a free verbal appraisal on the spot, and there’s no obligation to sell.


What types of gold items do you accept?
We accept all types of gold items, including jewelry, coins, scrap gold, gold bars, and more. If you're unsure about a specific item, feel free to message us for clarification!


How do you determine the value of my gold?
The value of your gold is determined by its weight, purity (karat), and current market price. Our experts will provide you with a fair and competitive offer based on these factors.


Do I need an appointment for an appraisal?
While appointments are not necessary, they are recommended to ensure you receive prompt service. You can walk in during our business hours, or message us to schedule an appointment at your convenience.


How quickly will I receive payment if I sell my gold?
You will receive payment immediately after you agree to our offer. We offer cash payments, so you leave with money in hand the same day.


Can I get a loan instead of selling my gold?
Yes, we offer loan options on your valuable gold items. You can receive a loan based on the value of your gold, providing you with financial flexibility while keeping your items secure.


Is there a minimum or maximum amount of gold you accept?
We accept no minimum or maximum amount of gold. Whether you have a single piece or a larger collection, we are here to provide you with a competitive offer.


What documents do I need to bring for the transaction?
Please bring a valid government-issued ID for the transaction. This helps us ensure the security and legitimacy of the process.


Can I get an estimate online or over the phone?
To provide the most accurate appraisal, we recommend bringing your items in for an in-person evaluation. However, you can send us detailed photos and descriptions, and we can give you a preliminary estimate.


What if I change my mind after the appraisal?
There is no obligation to sell after receiving an appraisal. We understand that deciding to sell your gold is a big decision, and we respect your choice to take your time.


Do you offer any guarantees on your appraisals?
Yes, our appraisals are based on current market values and are conducted by experienced professionals. We aim to provide transparent and fair evaluations for all our clients.

Why Sell or Trade Your Watch with Pawn Your Jewelry?

100% SATISFACTION GUARANTEED

"I guarantee to return your items in their original condition
at no cost if you are not happy with our offer. Pawn Your Jewelry takes pride
in our approach and attention to detail. If you are not satisfied with any part
of the process, email me and I will personally do whatever I can to ensure your
satisfaction"

— Albert Kalanti CEO

  • Immediate Payment

    Get paid within 24 hours after evaluation is complete

  • Free Insured Shipping

    Enjoy free shipping, insured at the full value of your watch

  • Best Value Offer

    Receive top dollar with offers that surpass most retailers

FAQ

What luxury watches do we buy?

We accept a wide range of luxury watch brands including Rolex, Breitling, Patek Philippe, Audemars Piguet, OMEGA, Cartier, TAG Heuer, Hublot, Tudor, Breguet, IWC, Bulgari, And More.

Where Can I Find the Model or Reference Number of My Watch?

The easiest place to locate your watch's model or reference number is in the original paperwork, such as certificates or warranty cards. Some brands also engrave the model number on the watch itself. For example, on Rolex watches, the reference number is often engraved between the lugs at the 12 o'clock position, where the case meets the bracelet. You may need to removethe bracelet to view it. Other brands may have similar placements, so
checkingyour watch's case or paperwork is the best approach. If you're unsure of your watch's model or reference number, please include as many clear photos as possible in your submission. Our team will carefully assess the details and assist you.

How Much Is My Watch Worth?

The value of your watch is determined based on current market trends, historical sales data, and various specific details about your timepiece. Our watch experts take into account factors such as the brand, model, accompanying accessories, age, and condition of the watch. To ensure an accurate and fair valuation, we ask all clients to fill out our value calculator form, allowing us to gather the necessary information and provide you with a proper assessment.

How Quickly Will I Receive a Quote?

Our team will respond with a quote within 1-3 business days after receiving your submission. For a faster and more accurate appraisal, please include clear photos of your watch from different angles, along with any accompanying documents like the box and papers.

How Can I Send You My Watch?

We’ll provide you with a prepaid shipping label, along with detailed guidelines on how to safely pack your watch. Shipping and insurance costs are fully covered by us. To ensure your watch is fully protected under insurance, it’s important to follow the packing instructions carefully.

How Quickly Will I Get Paid?

Once you accept our offer, we will process your payment within 24 hours via cash, check, or bank transfer. If you prefer to trade, you can apply the full amount toward any item in our inventory.

What happens if I decide not to sell my watch? How will it be returned?

If you choose not to sell, we will return your watch in the same condition at no cost to you. All shipping and insurance fees for the return are fully covered by us.